FAQ >> Chemicals | Directions | Equipment | Maintenance | Spa | Store Hours | Safety

Algicide

Alkalinity

Calcium Hardness

Chlorine

Frog System (mineral system)

pH

Stabilizer (cyanuric acid)

Stain treatment

Q: When I take a water sample, how should I obtain it?

A: Water samples should be taken from 18" below the surface of the water. If the pool has just been opened, the water should be circulated for at least 24 hours before being tested. If you get a chlorine reading higher than the max on your test kit, wait until the chlorine level comes down before testing the other elements of your water chemistry.

Q: I have never been to Gallagher Pools and Spas before, but I am bringing in a water sample. How should I prepare it?

A: Water samples should be taken from 18" below the surface of the water. If the pool has just been opened, the water should be circulated for at least 24 hours before being tested. If you get a chlorine reading higher than the max on your test kit, wait until the chlorine level comes down before testing the other elements of your water chemistry. Find a clean container that has never held other liquids than water(do not use soda bottles, shampoo bottles, mayonaise jars, or pasta sauce jars). Bring at least 16 ounces of water if possible. You can use a clean ziploc bag in a pinch. When you arrive at the store, ask for a Gallagher Pools and Spas sample bottle. Make sure your name and phone number is written on the front of your bottle either on the bottle or on a peice of masking tape. Some customers affix an address label with their name on it to the front with their phone number.

Q: Are there any chemicals I should not store together?

A: Acid should not be stored near chlorine products. Liquid products should not be stored near powdered products, especially chlorine. Liquid chlorine containers are vented and should always be stored vertically. Containers of powdered or tablet chlorine should always be closed after use, and never left out in the rain. Chlorine must be in a well ventilated area way from any metal items.

Q: I just added a chemical to my pool, how long do I need to wait before people can swim?

A: After shocking the pool, you should wait at least one hour before allowing people to swim. If you have just added acid to your pool (either muriatic acid or pH Lower), you should wait 4 hours before allowing people to swim.